FREE USPS 2-3 DAY PRIORITY SHIPPING ON ALL US ORDERS!
Orders typically ship the next business day. Orders placed Friday-Sunday will ship out Monday.
Shipping Rates (U.S.)
2-3 Day Priority
UPS 2nd Day Air
UPS Next Day Saver
UPS Next Day
We love our Uptown Strut™ fashionistas so in honor of all our loyal Uptown girls, we now offer a 2-3 Day Priority FREE SHIPPING option for all domestic orders!! We have worked hard to find the best shipping methods possible for our customers. No matter which shipping option you choose, our customer service team is here to help you track your shipment and make sure it arrives to you quickly and safely.
The exact arrival time for USPS is not guaranteed; for a guaranteed arrival time, please purchase an upgraded shipping option for an additional charge. USPS 2-3 Day Priority (FREE shipping option) orders will arrive in approximately 2 days for major metropolitan areas. Outside major metropolitan areas orders will take approximately 3 days to arrive.
Uptown Strut™ will process orders during regular business hours. Orders placed after 12:00 PM, Central Time (CT) will be shipped the next business day. If an order is placed on the weekend or on a holiday, it will be processed the next business day due to the post office schedule and hours. Customers must provide a physical shipping address for delivery on all orders. Orders cannot be delivered to PO Boxes. Please contact our friendly customer service team at UptownStrut@gmail.com or 713-364-4824 prior to checkout if you cannot provide a suitable physical shipping address.
Thanks for shopping Uptown Strut™!
RETURNS & EXCHANGES
Items are eligible to be returned or exchanged at Uptown Strut™. Uptown Strut™ prides itself on offering the highest quality merchandise and fulfilling customer orders accurately. If you are not fully satisfied with your purchase simply return the unused item in its original condition within 30 days of receipt and we will provide you with a refund or exchange.
You will have up to 60 days after items have been purchased to exchange for anything else on the website.
A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.
Consumable Products: We do not accept returns on consumable products that have been used, including perfume, cosmetics, and other beauty products.
Shipping Charges: Shipping charges on expedited orders are not refundable.
Holiday Returns: During the Holiday season (Nov. 1st - Dec 25th), we will accept your return after 30 days so long as it is received by January 10th.
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
Shoes: Shoes scuff very easily on any hard surface. Always try on shoes on carpet. Shoe boxes are an important part of the product presentation and must be returned undamaged, along with the shoes.
Swimwear and lingerie: Please try on over underwear for sanitary reasons. Do not remove protective slip.
Tops and Dresses: Please be careful of makeup or deodorant rubbing off on the garment.
SHIPPING RETURNS OR EXCHANGES
Pack your merchandise with care and we strongly recommend that you insure your return and get proof of delivery in case your package gets lost in transit; Uptown Strut™ cannot take responsibility for items lost in transit or damaged due to improper packaging. You will be responsible for paying for your own shipping costs for returning your item.