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PRE-ORDER POLICY

Whether a popular item sells out or you want to make sure we have your size for an upcoming new arrival, we have a "Pre-Order" button to make sure that you can reserve what you want!  All Pre-Order items are sold on a first come first serve basis.  We will charge your card for the full amount when the order is placed. If for any reason you change your mind BEFORE you receive your tracking code, just send an email to UptownStrut@gmail.com with your name and order # and we will issue a full-refund.  We will accept returns on pre-order items based on our Returns Policy.

Please note that the delivery date is an estimated shipping date from our warehouse to you based on information from the manufacturer.  We are unable to guarantee delivery dates due to unforeseen delays by the manufacturer.  If for any reason we are unable to fulfill your order, we will issue a full refund. 


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